Customer Testimonials
Amazing customer service every single time I take my car in to get serviced! In addition, the facility is always clean. It is a good location to wait while my car is getting serviced.
Very friendly service. They keep me apprised of how the repair was going. I had a 7:30 am appointment and every employee that walk by said hello and was friendly. Great service.
I made an appointment for regular service at 10:30 this morning and was in and out by 11:10. Also, the service was complimentary as it was my first since buying my car. Thank you Chico Hyundai!
Customer service here is always good and most efficient. I was the first person to be seen this morning and proper protocol for social distancing was strictly adhered to. My oil change and tire rotation took only 20 minutes. Good job!
Santos was professional and really helpful with any questions we had. I highly recommend this dealership. Great selection of vehicles and really nice place. Keep up the good work
Excellent service. Recall taken care of in a timely fashion. Made it easy to complete and Delores my car back to me at work. Thanks
I recently had the privilege of purchasing a per-owned 2020 Dodge Ram 1500 from Chico Nissan-Hyundai. The sales team were incredibly professional and worked hard to streamline the process. No games, or back-and-forth haggling from these guys. Just no-nonsense car buying at its best. Thank you Ron Rocco and Taylor Warren for working hard to put my family and I into the perfect vehicle to meet our lifestyle. If your looking to buy a vehicle without games... Chico Hyundai is the place for you. -Dennis Reinhardt
We went to Chico Nissan knowing what we wanted. We told told them. They were kind and polite showed me and my wife there Inventory we took car for a test drive and we were hooked. I would recommend everyone to Chico Nissan, if you want polite and kind service.
Nik v was informative and kept me updated very helpful and professional . Shuttle was provided. Everyone was very nice
The easy check in and how quick my service was done. Also just the extra great features the multi point inspection and free car wash.
I purchased my Murano at Chico 8 years ago and have been going there ever since? I have been extremely happy with great customer service both in person and on the phone. Service Dept is excellent, you always know what's going on with your vehicle.
The team at Chico Nissan were absolutely amazing. I immediately felt comfortable, felt no pressure and I believe that they went out of their way to make a deal that served my family as well as their business. I felt included and not pressured. Santos was absolutely amazing.
professional staff, there is prompt attention given to the customers. My car was serviced timely and I was notified when the service was done
No pressure and quick transaction. The inventory is excellent and huge in numbers. The facility is new and unsurpassed. If you are looking for a car and want a good experience, go to Chico Nissan
No waiting, pleasant attendant was right there when I drove my car into customer service. Called me when it was ready to be picked up. Again, very pleasant, easy check out.
Super professional and friendly. Work came in cheaper than quoted. Truck was done one time as promissed! I love the new facility.
Service are representatives knowledgeable, and patient. They take time to present services and products in a manner that is easy to make decisions. I drive one hour to Chico Nissan because of the great service.
As I have experienced with EVERY visit, the Service Department is always courteous, prompt, and professional when working with the customer.
Everything was done on the phone. Omar (sales) was extremely helpful and conducted the deal very smoothly, Financing Manager wasn't the classical "pusher" very polite person, I know he does not make any money been polite, but, He will be one of the reason I will be back to your store next time I'm buying a car (which happen very often)
Professional on time service and first class waiting area are what you can expect on each visit. Attention to detail is very important to me.
The remodle has greatly improved the available parking for service appointments. Also the service entry bay makes arriving for service appointments much nicer.
Joe was very easy to work with. He was down to earth. We didnt feel pressured at all. He went straight for the best deal he could get for us and we walked away very satisfied. The vehicle he sold us is in superb shape and we are very happy.
Nick was great...remembered me from last visit, escorted me and others to beautiful lounge, checked in with me while waiting with a status on my car. Very kind and professional. I also showed up for tire rotation and oil/filter change without an appointment and was in and out in an hour.
The care and concern of the staff. When I questioned the roughness of the surface on my detailed car they re washed it and it was great.
Joe and Steve Z. Got me in a truck, and to top it off it’s the truck I wanted the way I wanted it.
Joe, Nick, and Tyler were pleasant to work with. They seemed to have my best interest at heart-It felt good To buy from a local dealership.
Saleman Nick Millhouse made it comfortable and easy on my purchase. He had excellent communication and great personality. I've bought a few vehicles over the past 4 yrs and this was my best experience. I love my new Nissan Rouge and will recommend him and the dealership to anyone.
Service advisor was very knowledgeable about what service my car needed at that time. New waiting room was very nice and comfortable
Friendly service, very knowledgable staff and a very welcoming environment. They helped me decide which make and model would be best for my lifestyle. Would shop again!
very nice and helpful, the kept us informed, had all kinds of snacks, and they did not push anything on us.
Treated with respect...no pressure to do financing...answered all our questions...offered good clean cars with car fax...got new tires on used car
No haggling about price or rebates. Clean and very comfortable waiting area with refreshments. Good selection of styles available on lot.
Courteous and caring employees Fast and efficient service Waiting areas Service was free for first time Glad we chose this dealership when buying a new car
Trey and Nick were fantastic! 3 people offered me coffee or water when I first came in. Everyone was so friendly. Even when the repairs were more than originally anticipated, Trey was so nice explaining everything. And both Trey and Nick greeted me by name when I came back in to pick up my car. Just an all around fantastic experience.
Complete professionals. My sons vehicle was checked thoroughly and any and all issues were addressed quickly and professionally. Excellent Service!
Very informative about what service they would be providing as well as helpful with explaining what was going on with my car afterwards.
Friendly staff and clean remodeled facility, timely service, car washed before return to customer. Informative of needed services and schedule of when needed done
THE SHOW ROOM IS BRIGHT AND NEW.THE PEOPLE ARE FUN TO WORK WITH.AND THEY HAVE A GREAT SELECTION OF NEW NISSANS.MY SALESMAN NIC MILLHOUSE WAS GREAT VERY HELPFULL AND VERY PATIENCE IN ANSWERING MY QUESTIONS.(THANKS NIC)I LOVE MY ROGUE.SO DOES MY WIFE.BRIAN E
The screen in the waiting room which shows when my car was being worked on. I was able to see when my car was done.
Great greeting and outstanding service. I was pleasantly surprised how short of time I had to wait and they washed my car
Everyone who helped me was very polite, honest, and genuinely cared about my safety. My car has driven so much better since I took it there and their work was fast and accurate.
The service people are so nice and work so quickly. They keep you informed and the wait isn't much at all.
Everything about the whole experience every person that I spoke to that work there was always super friendly smiling knew the answer to every question I asked without hesitation treated you like they've known you forever
Good customer service! The Nissan service Representative answered all our questions asked. The waiting area was comfortable and the wait wasn't too long.
Nice experience with whole car buying experience. Johnny was exceptional and went the extra mile to help us make our decision and through the sales experience.
Relaxed atmosphere with no pressure to buy. Nice people quick and easy. Great staff that made buying a new vehicle fun.
I got a fair deal without pressure. The sales people were attentive, and courteous. I felt like they genuinely cared about me!
All of the staff were very friendly and helpful. No one was pushy, which is what we have experienced at other dealerships. Great customer service, will recommend your dealership to all of my friends, family, and co-workers.
Very easy to obtain a good deal and customer service was excellent. The entire purchasing experience was very pleasant and no high pressure sales.
Friendly but professional atmosphere, willingness to negotiate. Patient and low pressure sales. Product knowledge good. Consideration of comfort very good.
The comfort in the sales team was amazing. From the test drive to the final signature everything was very professional and personal.
friendly staff and service, there was an error with my appointment - I had a dr appt and I asked if they can see me the same day, and there was no problem. They took me in
Friendly customer service, always trying to help do what they can with prices. The process is usually in a timely manner.
Very friendly staff. I like the waiting room with the various treats. Nisson did a good job of informing me of what needed to be done to the car, and I was glad to have a coupon to help with the price
Fast service. A ride in the shuttle was offered. I liked the text feature for recommendations. The waiting room was very nice (snacks, coffee, nice TV, drinks). Manager came out of the office to assist me when I was waiting in line.
VERY GOOD SERVICE AND PRICE WAS OK WILL RETURN THE PLACE IS BRAND NEW AND CAN SEE THEM WORK ON THE CAR.
Easy drop off and going over what would be done to the car. Also quick pick up of the vehicle. Very nice experience.
It was pleasant - I was kept well informed regarding the progress on my car. Comfortable waiting area and Thanks for the snacks and water.
Comfortable, timely, informative. I received updates and helpful information while I was waiting, and got helpful answers to all my questions. I always have a positive experience at Chico Nissan
They are very knowledgeable and try to get the work done as quickly as possible. And they try to make sure I am as comfortable as possible.
Moving out of California so needed my car serviced. Michael C and another service person got me in first thing the next morning.
Very polite, felt as if they genuinely cared and weren’t there just to work. Gave you frequent updates about your car as accurate times for when service would be completed.
the people were nice and they got me and out quickly..they also washed my car with an oil change. I come back every 5000 miles for the oil to be changed and they also send me reminders when it due...im a working mom and that reminder helps me.
It was quick and easy as long as you have an appointment set up. The people are nice and friendly.
They have very Friendly staff. Buying the rouge was a quick and easy transaction. Their facility is great. Would recommend going in.
Sales was good thru were friendly and worked hard go get the deal. Follow through to out the door dropped the ball.
Great customer service from making the appointment to getting a ride to and from my home. The service writer helped me save some money by showing me the on line coupons
The service was quick, affordable and thorough. staff was courteous and efficient. I would recommend them to anyone. Love Chico Nissan.
Very friendly, courteous staff and they provide a very nice waiting area with refreshments. WiFi available while you wait. I will definitely return...
The dropoff was quick and efficient. The repair was completed in an acceptable time. But the car was delivered dirty.
They helped me find what I was looking for, it took way longer than expected, but finally I got my beautiful Murano
My Service Advisor was very helpful. Was in and out of there fast with no hassle. Facility was clean and nice
I felt my concerns were respected and looked into. I didn’t have to wait long to get help submitting my truck for service. The waiting room offered both coffee, tea, and multiple types of snacks, tv and comfortable seating.
Friendly and professional staff. Helpful information regarding my vehicle and give me the best price available for the service provided. Everyone at Nissan makes me look forward to going back.
I loved when I pulled in, I was helped right away, very, happy professional people, very comfortable waiting room, clean bathrooms. I didn't mind my wait at all.
You guys helped me find a new car and the beat deal possible. They always asked me if I needed water or anything. They were great all around
Everyone was friendly and you didn't try to sell me service I didn't really need! Your new facility is very nice!
Salespeople are very nice. There's no haggling, they give you their best price, and it's always been a fair price. This is the 3rd vehicle we've purchased from Chico Nissan.
Quick friendly service, I couldn’t be happier with all the changes and the staff is always welcoming and eager to help!
Great new complex and the staff was really attentive. The car wash was good! They cleaned my engine compartment as well! Much appreciated!
Everything was excellent as always. Work was done in the same day and works great. Will refer everyone to Chico nissan.
Prompt on appointment time. Work is done quickly. Would like to see the parts replaced (such as in-cabin filter, etc.). Overall a very easy appointment and friendly staff.
My Experience with Chico Nissan was Exceptional. My Experience in booking my rental car could not have been any easier. I will be returning if I ever need more repairs. Trey and the rest of the service department crew were very helpful. I will defiantly recommend this location to friends.
Everyone was super helpful and knew their jobs and did them well. Nick was awesome to work with (both nicks, sales and service).
Guys at service counter are easy going and offered me a shuttle home if I needed it. They also did a good job washing the truck.
The people that work there. My service writer was prompt in providing updates so I could plan my day around my repairs.
Everyone was so kind and friendly. They genuinely had my best interests at heart. I Bought a Nissan before my current car and would do it again!
I brought in my car for an oil change. I was greeted and helped right away. The gentleman who helped me out was very nice. I love the new building where we can stay while the car is getting serviced.
Everybody was super friendly. I didn't feel like they were trying to push anything on me I didn't want. I would definitely recommend to others.
Customer service was amazing and salesman was knowledgeable and not pushy. He went over everything and options with several different vehicles. We will def be recommending this dealership
Everyone was great to deal with and went over and above to help me with my new car that i won at Chico Nissan with Deercreek Broadcasting
Omar and Santos were great...so efficient. Also, enjoyed meeting Ryan Sutton. If need be, we will be back for service.
Your employees were very professional.You were willing to price match and give good deals. I'm a very tough person to sale a car to, almost a pain in the xxx so to speak. Your dealership made me want to purchase a vehicle from you. Thanks also for delivering it for no charge to Redding.
Easy to understand. Friendly and clean our salesman was excellent. This was our first buy from a big dealer and he made it easy and stress free especially because we had our toddler with us
That the sales people were helpful, understanding, and worked hard to get me exactly what I wanted. I really appreciated that they were not pushy or overbearing. I love this dealership
My salesman, Santos, was great to work with-- funny and not bad to look at! I was able to negotiate the price of both vehicles I purchased/leased. Vickie, the finance manager, was excellent in getting me the best terms possible. I feel I got a great deal.
The sales rep was knowledgeable about the vehicle and pointed out details I was unaware of. I felt comfortable and not pressured in any way. There was a good balance of friendliness and professionalism. I was invited to call or return to the dealership with any questions or problems and it felt very genuine.
I always feel like an old friend coming to visit, everyone is always very nice and personable! And they fixed my issue!
Friendly and fast service, I am a customer for life. I recommend Chico Nissan for all your car needs in Chico!
Always friendly, prompt, and accommodating. Getting a ride to and from home while auto is serviced is seamless every time.
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