Customer Testimonials
I was very happy with my recent experience with the Nissan service dept. I dealt with Ken Baker and he couldn't have been more courteous, helpful and pleasant. I will definitely always come back to Chico Nissan.
Friendly, thoughtful and considerate upon checkin. Even asked if wanted the vehicle washed! They have made the wait time very pleasant. Highly recommend Chico Nissan!
Frank is always very helpful and explains everything. Reasomable pricing and then never try to have me do anything that is not needed. They go above and beyond
The experience I had at Chico Nissan was by far the best I've had in over 50 years of buying cars. Friendly, knowledgeable, helpful and easy to communicate with. Just loved those guys!
I've been a customer for years. I'm on my 3rd Hyundai and wouldn't buy from any other dealer. I go there for routine maintenance too. Everyone there is friendly, knowledgeable and helpful, I always feel like I got the best service in the area, whether it's buying a car or just getting an oil change. Highly recommend!
Sales are quick and work hard to get you the best deal. Their service department is amazing. Friendly and always go above and beyond for customers.
This place went above and beyond trying to find out why my ac decided to quit working on my way to a doctor's appointment. It was about 4 hours one way and triple digits. Of course, my car chose to work fine. I feel better it worked fine and not a large repair.
Everyone was great , Ramiro was very helpful, in and out quickly, will be back for more services . Service department has always been great and helpful
Johnny and the rest of eve staff are above and beyond attentive. After looking for a month, I called and Johnny answered in Sales… at the end of our 5 minute conversation he had located the exact frontier I wanted. I live 489 miles away. Plenty of other Nissan dealers between my house and Chico Nissan. Will not consider any other Nissan dealer in California. The best in the biz!
Amazing service! Always nice and friendly. They make you feel welcomed and comfortable. My son loves when we go and get the car serviced. The final report is also easy to read and I like how they explain the car inspection.
I know things are tight with small car and fuel saver car demands. But Jesse was great. Buy time we stopped at Chico Nissan I knew what I wanted but I knew getting it might take some time. He listened to what we wanted, sure we discussed other options, but in the end we got or name down on a wait list expecting to wait. Fortunately the stars aligned and we didn't have to wait long. Jesse contacted us as soon as they knew they had an available vehicle coming in and we where able to get most everything ...
Had to replace my driving belts and Ben showed excellent customer service and was very personable and friendly. Also, our customer pick up driver (Connor*) was awesome! Will definitely go back for future maintenance.
This was by far the best car buying experience we have ever had! Due to extenuating circumstances we did not have the luxury of coming to the dealership, perusing and test driving cars. From the very call Alvey was professional, friendly and above all LISTENED to what we wanted and were looking for. This exemplary sales rep took the time to video each vehicle and pointed out all of the features we had asked for. Alvey responded to all of our texts quickly and not once did we feel we were bothering him. We did get to the dealership and ...
Our experience at Chico Nissan was amazing, unlike any other car buying experience! Alvey went above and beyond what I could have expected from any sales rep. He listened to what we were looking for and provided great details and information. Due to extenuating circumstances we did not have the luxury of perusing and test driving several vehicles. He was patient, kind and professional. Alvey took videos of the cars we were interested in and sent them to us. Alvey responded to my texts in record time and answered all our questions. When we came in to actually purchase the ...
I had a fantastic experience a Chico Nissan. Ben gave me advice on when to replace me tires and talked about the advantages of different car models. After a tire rotation, inspection, and a car wash, I was on my way with peace of mind. Friendly, fine, and fun service!
Fabulous people who enjoy helping you solve issues. They are fair and very competent!!!! I am blessed to have them help me with my Pathfinder.
Great service team. Strong communication, fair price, and their estimated time to wait or for repairs is pretty accurate. I’ve been here a few times and the quality of service is consistently good.
I moved here 3 years ago and happy I found Chico Nissian I found them through commercials They actually live up to the promises They explained what they were going to do and what the cost was and at the end of the service they Matched Thanks Chico Nissian
Super quick service and nice service advisors! It was definitely cheaper than the other dealers I’ve been to and they get it done right the first time!
Worth the drive up to Chico from the Bay Area. Other dealerships were charging $2000-$6000 over MSRP for the model I was interested in during my 3 month search. Can’t say enough about Dominic who helped with the process from start to finish. The staff at Chico Hyundai are also excellent and very efficient. We were in and out with the whole purchasing process in two hours.
Alvey was the best, no pressure, got the truck ordered and delivered to Chico, no fuss, no mess. Great to work with. DMV Dude was good too.
Great car shopping experience from start to finish! No pressure, knowledgeable staff, and fun environment. Tony and Cesar were great to work with. I also love that the dealership supports our local high school athletes with the annual car giveaway. All around great place to buy a car!
I always enjoy bringing my car to Chico Nissan. They treat me like a queen and are always very friendly. They make me feel very comfortable and special. I will continue to take my car there for all my maintenance needs.
Friendly people. They don't follow the mileage servicing schedule from the owners manual. If you ask them they might wash your car. They do actually use factory parts no bs.
I was not pressured definitely made me feel comfortable and my salesman Johnny was cordial and friendly and he and all the dealership staff went above and beyond as it had a friendlier feel then other places I have gone.
I am a former service manager for a Porsche dealership. Chico Nissan’s service department was professional and courteous. The service advisor kept me informed though out the repairs so there were no surprises at the end. I would recommend Chico Nissan Service Dept without hesitation and will bring my Infiniti there for future servicing
Excellent service department. Work done to your satisfaction with a very attentive customer service staff.
We have two Nissans that Chico Nissan Hyundai services for us. The service department is always helpful and provides outstanding service. No complaints from us!
Taylor and finance team give us 100% satisfaction and it was a such a positive experience at Chico Hyundai. I drove all the way Gilroy. I glad to hear we delivered such a great price, service and experienced.
First visit with service. Excellent attention to basic maintenance and a couple of concerns. Professional, friendly and courteous. I even shopped for a second vehicle while waiting and that was also a great experience.
Can’t say enough about the easy experience we had with Taylor at Chico Hyundai. Low pressure and found the right car. We are already looking for our next vehicle with Taylor.
My review specifically relates to Chico Nissan's service department. They always do a great job.
I had my new windshield recalibrated. Everything went very smoothly. They provided Shuttle service which so was great. Service manager was very nice and accommodating.
I brought my Nissan in to have the recall fixed and that was done. I also had an engine warning light on and they diagnosed that issue and washed my car.
The service I had done was in a timely manner. And the staff was professional.
I took my car in for a recall service. The staff were all very friendly and accommodating and they even washed my car for me. Wonderful service. I would highly recommend them and I will continue taking our Nissan to them.
I went in Friday to trade in my vehicle & got a new one on Monday. They took the time to find me the right & I appreciate that. Thank you Chico Nissan!!
Great customer service, no pressure, easy to work with, atmosphere was calm. I wasn’t rushed and they were willing to work me within my budget. I was in and out in a reasonable amount of time. Johnny my salesman was awesome!!
All staff encountered came across as helpful and efficient, with positive attitudes.
I purchased a Nissan and have had good experiences when working with this dealership. They were very kind and helpful during my maintenance service. Very happy with my car and dealership.
We were impressed with the amount of cars available to choose from and the salesman we had was very knowledgeable about all the cars on the lot. Our experience there was positive
We had a great visit. Everyone was so nice and they worked really hard to get us a great deal. Jesse our sales guy was great and so helpful
Great customer service and communication if there is any changes to the estimate
prompt and personable service manager. Shuttle service driver Chris was friendly and made the exerience fun and enjoyable. Reasonable price for the work they did.
Customer service is excellent . Car is fixed They told me it would be in the afternoon when it was done and it was the afternoon when they were finished.
My salesperson was very professional, personable and attentive. A pleasure to work with. I would highly recommend Chico Nissan for purchasing your new or used car.
I had the luxury of working with Isaac and Tyler when it came to buying my car. The car buying process is always stressful for me and these guys made it a fun and easy experience! I live almost two hours away from this location and would be more than willing to drive back there because of them. Great facility. Funny and friendly guys. I couldn't recommend them more!
Very friendly and helpful personnel. Facility is always clean. I trust their mechanics. Service is always prompt. I would recommend Chico Nissan for all your service needs.
Great service and friendly staff. Took a little longer than I was told but that’s okay, was worth the wait time. Thank you everyone
Chico Nissan provided some of the best customer service I’ve ever had. Frank went above and beyond what he should have in order to make sure we got the best service at the right price. If you own a Nissan and ever come across issues please visit Chico Nissan, you won’t be disappointed.
Always great service, and customer friendly staff. Clean facility and comfortable environment. Willing to go the extra mile to explain work and cost . Coming back
Everyone was amazing. Alvey, Alex, and both Steve’s went above and beyond for us! We are so happy with our Murano! We would recommend Chico Nissan to everyone!
Everyone was awesome. Nissan did not make my appt so I had to return. They had it done earlier they told. Shuttled me to store to have something to do. Everything went great. Very professional
Chico Hyundai is a wonderful place to do business. Very professional and not pushy. Taylor my salesman, listened to what I wanted and proceeded to find it. I called him several times and had several questions. I never once felt like I was driving him crazy.
Amazing customer service every single time I take my car in to get serviced! In addition, the facility is always clean. It is a good location to wait while my car is getting serviced.
Very friendly service. They keep me apprised of how the repair was going. I had a 7:30 am appointment and every employee that walk by said hello and was friendly. Great service.
I made an appointment for regular service at 10:30 this morning and was in and out by 11:10. Also, the service was complimentary as it was my first since buying my car. Thank you Chico Hyundai!
Customer service here is always good and most efficient. I was the first person to be seen this morning and proper protocol for social distancing was strictly adhered to. My oil change and tire rotation took only 20 minutes. Good job!
Santos was professional and really helpful with any questions we had. I highly recommend this dealership. Great selection of vehicles and really nice place. Keep up the good work
A great staff and the process was very smooth and easy. Workers are very friendly and they answered all my questions with clarity and help me to Get the best experience at the moment to choose my new car.
Excellent service. Recall taken care of in a timely fashion. Made it easy to complete and Delores my car back to me at work. Thanks
I recently had the privilege of purchasing a per-owned 2020 Dodge Ram 1500 from Chico Nissan-Hyundai. The sales team were incredibly professional and worked hard to streamline the process. No games, or back-and-forth haggling from these guys. Just no-nonsense car buying at its best. Thank you Ron Rocco and Taylor Warren for working hard to put my family and I into the perfect vehicle to meet our lifestyle. If your looking to buy a vehicle without games... Chico Hyundai is the place for you. -Dennis Reinhardt
Great friendly service , very quick , will be back for more great service.Ramiro was very helpful, the shop is very clean, the waiting area is nice and comfortable.
I visited at the Chico Nissan for the first time for a car service was was very impressed . They were so nice and explained everything and were so professional and I really liked the part where you could actually see your car getting worked on.
We went to Chico Nissan knowing what we wanted. We told told them. They were kind and polite showed me and my wife there Inventory we took car for a test drive and we were hooked. I would recommend everyone to Chico Nissan, if you want polite and kind service.
Nik v was informative and kept me updated very helpful and professional . Shuttle was provided. Everyone was very nice
The easy check in and how quick my service was done. Also just the extra great features the multi point inspection and free car wash.
I purchased my Murano at Chico 8 years ago and have been going there ever since? I have been extremely happy with great customer service both in person and on the phone. Service Dept is excellent, you always know what's going on with your vehicle.
The team at Chico Nissan were absolutely amazing. I immediately felt comfortable, felt no pressure and I believe that they went out of their way to make a deal that served my family as well as their business. I felt included and not pressured. Santos was absolutely amazing.
professional staff, there is prompt attention given to the customers. My car was serviced timely and I was notified when the service was done
No pressure and quick transaction. The inventory is excellent and huge in numbers. The facility is new and unsurpassed. If you are looking for a car and want a good experience, go to Chico Nissan
No waiting, pleasant attendant was right there when I drove my car into customer service. Called me when it was ready to be picked up. Again, very pleasant, easy check out.
Super professional and friendly. Work came in cheaper than quoted. Truck was done one time as promissed! I love the new facility.
Service are representatives knowledgeable, and patient. They take time to present services and products in a manner that is easy to make decisions. I drive one hour to Chico Nissan because of the great service.
As I have experienced with EVERY visit, the Service Department is always courteous, prompt, and professional when working with the customer.
Everything was done on the phone. Omar (sales) was extremely helpful and conducted the deal very smoothly, Financing Manager wasn't the classical "pusher" very polite person, I know he does not make any money been polite, but, He will be one of the reason I will be back to your store next time I'm buying a car (which happen very often)
Professional on time service and first class waiting area are what you can expect on each visit. Attention to detail is very important to me.
The remodle has greatly improved the available parking for service appointments. Also the service entry bay makes arriving for service appointments much nicer.
Joe was very easy to work with. He was down to earth. We didnt feel pressured at all. He went straight for the best deal he could get for us and we walked away very satisfied. The vehicle he sold us is in superb shape and we are very happy.
Joe was very easy to work with. We told him what we wanted and he provided 2 cars for us. We test drove both and he did the work up for both. He gave us a deal right in the beginning and we didnt have to play the pricing game. We ended up with a beautiful car that we are very happy with. I would recommend them to anyone and we will be back!!
Nick was great...remembered me from last visit, escorted me and others to beautiful lounge, checked in with me while waiting with a status on my car. Very kind and professional. I also showed up for tire rotation and oil/filter change without an appointment and was in and out in an hour.
The care and concern of the staff. When I questioned the roughness of the surface on my detailed car they re washed it and it was great.
Arrived yesterday without an appointment to have my Murano serviced and tires rotated and was in and out in one hour. Was greeted by Nick who remembered me from my last appointment. He was kind and professional, led me to a beautiful lounge for waiting, and checked with me regarding status during my wait. He was just great!
Joe and Steve Z. Got me in a truck, and to top it off it’s the truck I wanted the way I wanted it.
Joe, Nick, and Tyler were pleasant to work with. They seemed to have my best interest at heart-It felt good To buy from a local dealership.
Saleman Nick Millhouse made it comfortable and easy on my purchase. He had excellent communication and great personality. I've bought a few vehicles over the past 4 yrs and this was my best experience. I love my new Nissan Rouge and will recommend him and the dealership to anyone.
Service advisor was very knowledgeable about what service my car needed at that time. New waiting room was very nice and comfortable
Great customer service from the beginning of the transaction to the end. This is our 3rd car we have purchased from Chico Nissan.
Friendly service, very knowledgable staff and a very welcoming environment. They helped me decide which make and model would be best for my lifestyle. Would shop again!
very nice and helpful, the kept us informed, had all kinds of snacks, and they did not push anything on us.
Treated with respect...no pressure to do financing...answered all our questions...offered good clean cars with car fax...got new tires on used car
No haggling about price or rebates. Clean and very comfortable waiting area with refreshments. Good selection of styles available on lot.
Courteous and caring employees Fast and efficient service Waiting areas Service was free for first time Glad we chose this dealership when buying a new car
Trey and Nick were fantastic! 3 people offered me coffee or water when I first came in. Everyone was so friendly. Even when the repairs were more than originally anticipated, Trey was so nice explaining everything. And both Trey and Nick greeted me by name when I came back in to pick up my car. Just an all around fantastic experience.
Complete professionals. My sons vehicle was checked thoroughly and any and all issues were addressed quickly and professionally. Excellent Service!
Very informative about what service they would be providing as well as helpful with explaining what was going on with my car afterwards.
Friendly staff and clean remodeled facility, timely service, car washed before return to customer. Informative of needed services and schedule of when needed done
THE SHOW ROOM IS BRIGHT AND NEW.THE PEOPLE ARE FUN TO WORK WITH.AND THEY HAVE A GREAT SELECTION OF NEW NISSANS.MY SALESMAN NIC MILLHOUSE WAS GREAT VERY HELPFULL AND VERY PATIENCE IN ANSWERING MY QUESTIONS.(THANKS NIC)I LOVE MY ROGUE.SO DOES MY WIFE.BRIAN E
The screen in the waiting room which shows when my car was being worked on. I was able to see when my car was done.
Great greeting and outstanding service. I was pleasantly surprised how short of time I had to wait and they washed my car
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